Berkeley Chamber of Commerce News

Lost Customers can Jump Start Your Sales!

Posted by Berkeley Chamber of Commerce on October 25, 2011 in Business Tips , Marketing
Comments Off on Lost Customers can Jump Start Your Sales!

I’m not talking about putting a complaint box on your receptionist’s desk either. I’m talking about actively contacting your customers (preferably your best customers) and asking them what your company could do better. I am assuming your customer already likes your product or service, and that’s why they are your customer; I’m thinking you may want to direct them to specific process and communication areas.

read entire article

Lost Customers can Jump Start Your Sales!