A woman recently came into my office with a frown on her face, which prompted me to ask, “What’s up?”
“I’m not making any progress on my project. Every day I get a little further behind,” she said.
“Let’s talk. Tell me about a typical day,” I told her.
She explained that the first thing she did each morning was answer e-mail. Her problem seemed to be that even before she was done with that people started interrupting her with calls and questions about projects they were working on together.