Berkeley Chamber of Commerce News

6 Ways To Identify Toxic Customers And How To Respond

Posted by Berkeley Chamber of Commerce on April 15, 2011 in Business Tips
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The other day I was talking to an old friend who had just quit her job. Her sense of relief was palpable as she explained how her boss, although he was a great guy, kept piling on tons of work, setting unrealistic deadlines and creating constant “emergencies.” Worst of all, though she routinely ran herself ragged meeting his demands, he never offered any additional rewards like a pay raise, more benefits, or even a day off.

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6 Ways To Identify Toxic Customers And How To Respond