Berkeley Chamber of Commerce News

5 Worst Things You Can Say to a Customer

Posted by Berkeley Chamber of Commerce on March 21, 2012 in Business Tips , Human Resources
Comments Off on 5 Worst Things You Can Say to a Customer

Never let these phrases pass the lips of your customer service team.  Almost nothing leads to a customer service meltdown more quickly than the use of one particularly offensive phrase. You know it. Heck, we all know it. I don’t really even need to write it. However, just in case you’ve been hiding-out in a California commune or were raised in upper Albania, here it is:

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5 Worst Things You Can Say to a Customer